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Warranties

Choosing SOPREMA is a guarantee of reliability. As a testimony to the trusted performance of its products, SOPREMA offers you a complete warranty program that lives up to its reputation and expertise. You simply choose the level of protection you require to ensure your total peace of mind. 

 


MATERIAL WARRANTY  

 

 

BUILDING ENVELOPE AND OTHERS

Please send you inquiry contact tech@soprema.com.au

 


MAMMOUTH PLATINUM WARRANTY

Whether for a new project or repair works, SOPREMA’s Material and Workmanship Warranty ‘MAMMOUTHPLATINUM is among the most interesting roofing warranties in the industry. With the added advantage of not being pro-rated, they provide complete protection against manufacturing or installation defects causing leaks. Depending on the selected membranes and your needs, MAMMOUTH PLATINUM Warranty offers ten, fifteen or twenty years of coverage. 

 

ROOF 

For MAMMOUTH PLATINUM Warranty Terms & Conditions, please contact your local SOPREMA representative or contact us at tech@soprema.com.au  

 


Preventive Maintenance

A routine preventive maintenance program is fundamental to the long-term performance of the waterproofing system of your roof. You, as the Owner, are responsible for completing or having someone complete these inspections each year. Preventive inspections should be conducted at least twice a year, ideally in the fall and at the end of winter. It is also recommended that you carry out an inspection after major weather events, such as heavy rains, storms and strong winds. 

You can ask skilled professionals, such as roofing contractors, inspection firms or any industry experts, to inspect your roof for you. Preventive inspections may also be carried out by your own maintenance staff or anyone that you authorize to do so. We recommend that you document these inspections and keep observations filed with your warranty certificate.  

If leaks are found during the period covered by your warranty, be sure to notify SOPREMA in writing at Level 35, 100 Barangaroo Avenue, Sydney NSW 2000 or at tech@soprema.coma.au within eight (8) days of the discovery of the leakage. 

You will find attached a preventive maintenance checklist, which can be used as a reminder of the items to be checked during preventive maintenance. You can make a copy for each servicing. 

PREVENTIVE MAINTENANCE CHECKLIST